Privacy Policy
Last Updated: October 22, 2025
Data We Handle
Personal Information
Name, Email, Educational Background
Account Creation & Personalization
Usage Data
Test Results, Time Spent, Progress
Improving Learning Experience
Technical Information
Device Type, Browser, IP Address
Platform Optimization
Communication Data
Support Requests, Feedback
Customer Service & Support
Our Privacy Commitment
We are committed to protecting your privacy and being transparent about how we handle your data. Your trust is our priority, and we implement strong security measures to safeguard your information.
Overview
Your privacy is important to us. This policy explains how Doatkali collects, uses, discloses and protects your personal information when you use our website and services.
Information We Collect
We collect various types of information to provide and improve our services:
- Account registration data: name, email address, password (securely stored)
- Usage data: time of login, accessed modules, device type, IP address, performance in tests
- Optional data: profile picture, educational background, goals and preferences that you choose to share
How We Use Your Information
Your information helps us deliver a better learning experience:
- To provide, operate and maintain the platform
- To improve, personalize and enhance your experience (recommend tests, track progress)
- To communicate with you: send updates, news, offers and support
- To monitor and analyze usage and trends to improve our services
Sharing & Disclosure
We will not sell your personal data. We may share anonymised or aggregated information for analytics. We may disclose information when required by law or to protect our rights.
Cookies & Tracking
We use cookies and similar technologies to understand how you use the platform, remember your preferences, and enable certain features. You can control cookie settings via your browser.
Data Security
We strive to protect your data through appropriate administrative, technical and physical safeguards. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as needed to provide services and for legitimate business or legal purposes. You may request deletion of your account and personal data; subject to applicable laws we will comply.
Your Rights
You have the right to access, correct, update or delete your personal information. You may opt out of communications. If you have questions or complaints, please contact us at privacy@doatkali.com.
International Transfers
If we transfer your information outside Bangladesh, we will ensure that appropriate safeguards are in place.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the platform. The 'Last Updated' date will appear at the top of this page.